7v7 Casino – Frequently Asked Questions

Creating your 7v7 account is quick and straightforward. Visit 7v7.club and click the Register button. Fill in your full name, email address, mobile number, and preferred password. You will receive a one-time PIN (OTP) on your registered mobile number to verify your account. Once verified, you will need to complete our KYC (Know Your Customer) process by submitting a valid government-issued ID. You must be 21 years or older to register and play at 7v7 Casino.

7v7 accepts the following Philippine government-issued IDs for identity and age verification:

• Philippine Passport
• SSS ID or UMID
• Driver's License (LTO)
• PhilSys National ID
• PRC ID
• Voter's ID
• Postal ID

Make sure your ID clearly shows your full name, date of birth, and photo. Blurry or cropped images will be rejected and will delay your verification.

KYC verification at 7v7 is typically completed within 24 hours on business days. Delays can happen if the submitted ID image is unclear, if the name on your ID does not match your registration details, or if there is a high volume of applications. If your verification has been pending for more than 48 hours, please contact our support team via live chat and provide your registered email address for a status update.

No. Each player is allowed only one account at 7v7 Casino. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login credentials, use the password reset function or contact our support team.

7v7 Casino supports the following deposit methods for Filipino players:

• GCash – instant e-wallet transfer
• Maya (PayMaya) – instant e-wallet transfer
• Bank Transfer – BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card – Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). Credit card deposits and cryptocurrency are not accepted.

The minimum deposit at 7v7 Casino is ₱100 for GCash and Maya. For bank transfers, the minimum is ₱500 due to bank processing requirements. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification for security purposes.

GCash and Maya deposits are credited to your 7v7 account instantly in most cases. Bank transfers typically take 15 minutes to 2 hours during banking hours (Monday to Friday, 9AM–5PM). If your deposit has not appeared after 2 hours, please contact our support team with your transaction reference number and we will resolve it promptly.

Deposits can be declined for several reasons: insufficient balance in your e-wallet or bank account, daily transaction limits set by your bank or GCash/Maya, your account not yet fully KYC-verified, or a temporary technical issue. Double-check your e-wallet balance and daily limits first. If the problem persists, contact our 24/7 live chat support.

Log in to your 7v7 account and go to the Cashier section. Select Withdraw, choose your preferred method (GCash, Maya, or bank transfer), enter the amount, and confirm. Make sure your withdrawal account details match your registered name — 7v7 does not process withdrawals to third-party accounts for security reasons.

• GCash / Maya: 1 to 3 hours after approval
• Bank Transfer: 1 to 3 business days depending on your bank

Withdrawals submitted on weekends or Philippine public holidays may take slightly longer. First-time withdrawals may require additional identity verification before processing.

The minimum withdrawal at 7v7 is ₱200 for GCash and Maya. For bank transfers, the minimum is ₱500. There is no fee charged by 7v7 for standard withdrawals, though your bank or e-wallet provider may apply their own transaction fees.

7v7 offers a wide variety of games for Filipino players:

• Live Game – Real-time live dealer tables including baccarat, roulette, blackjack, and more, streamed in HD
• Dinner Delights – A unique themed gaming experience exclusive to 7v7
• Bingo – Classic and speed bingo rooms with multiple prize tiers
• Slots – Hundreds of slot titles from leading game providers

New games are added regularly. Check the 7v7 Casino page for the latest additions.

Yes! 7v7 is fully optimized for mobile play. You can access all games directly through your mobile browser — no app download required. The site works smoothly on Android and iOS devices. For the best experience, use a stable Wi-Fi or LTE connection, especially for live dealer games which require a consistent stream.

Yes. All games on 7v7 use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. Live dealer games are streamed from professional studios with real dealers and physical equipment. 7v7 operates under PAGCOR regulatory oversight, which requires compliance with fair gaming standards.

7v7 offers a welcome bonus for newly registered and verified players. The specific bonus amount and terms may vary — check the 7v7 Casino promotions page for the latest offer. All bonuses are subject to wagering requirements before withdrawal. Make sure to read the full bonus terms before claiming.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute differently to wagering — slots typically contribute 100%, while live dealer games may contribute less.

Most bonuses at 7v7 are credited automatically after you meet the qualifying conditions (such as making a minimum deposit). Some promotions may require you to enter a promo code during deposit. Check the specific promotion details on the 7v7 Casino page. If a bonus has not been credited within 24 hours of qualifying, contact our support team via live chat.

Go to the 7v7 Login page and click Forgot Password. Enter your registered email address and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam folder or contact our support team. For security, never share your password with anyone — including 7v7 staff.

Log in to your 7v7 account and go to Account Settings. You can update your mobile number, email address, and communication preferences. Note that your full legal name and date of birth cannot be changed after KYC verification — these are locked to match your government ID. If there is a genuine error, contact our support team with supporting documentation.

If you wish to permanently close your 7v7 account, contact our support team via live chat or email. Before closing, make sure to withdraw any remaining balance. If you are closing your account due to gambling concerns, we strongly recommend using our self-exclusion tool instead — it is faster and provides immediate protection while keeping your account data intact for future reference.

You must be 21 years of age or older to register and play at 7v7 Casino. This is a strict requirement under Philippine law and PAGCOR regulations. Age is verified during the KYC process using a valid government-issued ID. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

Log in to your 7v7 account, go to Account Settings, and select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits and loss limits in Philippine Peso (₱). Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period. Visit our Responsible Gaming page for full details on all available tools.

Self-exclusion allows you to lock your 7v7 account for a set period — 1 week, 1 month, 3 months, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or play. To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team via live chat for immediate assistance. Gambling is addictive. Know when to stop.

If you or someone you know is struggling with gambling, please reach out for help. In the Philippines, you can contact the National Center for Mental Health (NCMH) crisis hotline at 1553 (available 24/7). You can also speak with our 7v7 support team at any time — all responsible gaming conversations are handled with complete confidentiality. Visit our Responsible Gaming page for more resources and self-assessment tools.